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Annual Report: Accessibility Drives Possibility

Jun 13, 2024
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Our 2023 Annual Report highlights how Community Health Options is expanding access to healthcare services, whether by adding providers to our behavioral health network, introducing virtual primary care on all plans, offering a new wellness platform or finding ways to trim out-of-pocket costs. 

From our founding more than a decade ago until now, we’ve never wavered in our commitment to provide the people of Maine with new healthcare coverage solutions and access to wellness tools.

“We continue to evolve to meet our clients’ needs, and find new paths for access to care, all in support of the best health outcomes at lower total costs,” wrote company CEO and President Kevin Lewis in his annual report letter. Read the full report here.

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Earlier this year, a Community Health Options Member gave birth to a premature baby. Thankfully, the newborn received the best possible care at a big city hospital, but Mom and Dad lived two hours away with two more children to care for, putting incredible strain on the whole family, on top of having a new baby with complex medical needs.

Our care managers began looking for a solution to end the family’s four-hour commute. Once the baby was stabilized and doing well, we worked with the family, the hospital and their pediatrician to move the newborn closer to home, transferring his care to the same pediatrician who would hopefully care for him the rest of his long and healthy childhood.